Friday, June 04, 2010

2009

Gary - I just wanted to drop you a quick e-mail to say a big, big thank you for organising such a fantastic trip for us. We had a brilliant time and everything went like clockwork. The accommodation was all wonderful, the people fantastic, food brilliant and such a beautiful place. We will definitely be going back. Bangaram Island was very disappointing. The staff and food were fantastic, however, for the cost the accommodation was very poor.
Fiona McDonald
December 2009

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Thank you for arranging such an enjoyable holiday. My favourite hotel was Tea Bungalow. The houseboat trip was made very special by Thomas who was so caring and a great chef.
Alison Craig
December 2009

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Excellent holiday - the best organised of many to India. Thanks.
Shaun Hill
December 2009

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Top scores for all the hotels. On the whole this was an excellent trip. The only negative comments I have are that we didn't like being taken to shops where the guide obviously had an arrangement with the owner.
Judith Lobo
December 2009

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Overall, we thoroughly enjoyed our holiday and felt the organisation was excellent. We would definitely recommend Kerala Connections to our friends. I am already planning a return trip in 2011. If other people are planning genealogical trips in India, I would be happy to give them the benefit of our experience!
Mrs Caroline Seville
November 2009

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Amazing holiday!! Itinerary was perfect. We thoroughly enjoyed Kerala (so green), people very hospitable. We jammed so much into our seven days and a lot of our holiday was made a better experience because Raj, our driver, went out of his way to show us as much as possible - he was brilliant. Thank you Gary for your advice on planning the trip.
Mavis Mellish
November 2009

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Thank you so much for organising our trip so perfectly. We really had a wonderful time. We did find the South of India much easier for travelling than in the North. Everything went really smoothly and that's unusual for our holidays! Overall we were very happy with the accommodation with the exception of the Metropole Hotel in Mysore. The building is quite beautiful and we recognise that heritage hotels will often be quirky. But our complaints are mostly in relation to cleanliness and efficiency. We loved the Gateway Hotel at Coonoor - excellent food and wonderful Yoga master. Tea Bungalow at Fort Cochin was just perfect. Our room was stunningly furnished and decorated, the two managers could not have been more helpful. I wrote a review to Trip Advisor as soon as we returned. The houseboat trip was stunning, perfect for relaxation, so very peaceful and beautiful. Our crew were charming and again the food was superb. Marari Beach was a perfect ending to our trip. A number of people have already asked us about our travel arrangements and we have passed your name onto them. We will not hesitate to recommend you to anyone thinking of travelling to India. We certainly hope to return as soon as possible. Thank you again for all your advice, planning and recommendations.
Jill Muggleton
November 2009

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You can really recommend Hindustan Beach Hotel. Super spa and massage
Marie-Louise Arnberg
November 2009

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I think Kerala Connections documentation is really excellent - congratulations! A wealth of info and Handy Hints ...!
Unlike almost all other organisations Kerala Connections still knows what excellent customer service actually is!
I am most impressed and would like to thank you!
Philip Hinchliff
November 2009

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Dewalokam Resort - what a find! Fantastic family, brilliant location, more like a 5 star resort. The very best that Kerala has to offer.Thank you and keep it up.
George and Jeanette Tripp
October 2009

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The beach resort (Marari) would be better near a town (not much to see). Thattekkad bird guide and sanctuary were excellent. Thekkady, we stayed there to see wildlife, there was very little to see (flying foxes excepted). The organisation was good and seamless. A well sorted tour.We loved Kerala.
David and Barbara Leishauer
October 2009

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We had a great holiday and couldn't fault the organisation and arrangements. A great mix of things to see and do, and a great welcome everywhere that we went. It was a shame that we didn't get to visit the Periyar National Park - but it gives us an excuse to return!
Mrs Priest
October 2009

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We had a wonderful honeymoon. Each hotel made a special effort for our special holiday. All the accommodation/resorts were absolutely excellent. Special praise to the houseboat crew - they made our stay with them very special. Sanil our driver was an absolute joy, very professional and helpful.
Carol Atkinson
September 2009

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A complete bespoke itinerary with one week's notice – that is impressive. And it all worked flawlessly. Very good ground staff as well – the drivers were very helpful and good guides. We nicknamed Krishna’s care “The Magic Carpet” because you just spoke the word and 5 minutes later you were there. Thank you very much for an excellent, professional job.
Sjoerd Wadman and Ramona Becker
September 2009

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The holiday was a great success. All the arrangements worked perfectly. All the accommodation we stayed in was good, but we particularly enjoyed the homestay at Gitanjali, Mysore which was a peaceful oasis. The CGH Earth hotels (Brunton Boatyard, Coconut Lagoon and Marari Beach) were all wonderful. The hospitality was amongst the best we have ever experienced with extremely helpful and courteous staff, great food (especially at Coconut Lagoon), wonderful settings and spacious accommodation. It was also impressive to see the real effort the company is making to encourage sustainable tourism, particularly at Marari Beach. Both our drivers, Manu (Bangalore to Wayanad) and Prakash (Wayanad to the Backwaters) were great. They were always on time, the cars were clean and comfortable, and they were happy to stop wherever we wanted. Mr Kumar at Cochin was very friendly and telephoned us several times (via the drivers) to check we were happy and to confirm arrangements for the next step. We appreciated this and enjoyed meeting him in Cochin.

We received a high standard personal service whilst in India. A number of the staff in the places we stayed also mentioned that they knew Diana, Gary or other Kerala Connections staff and commented on how much care you take in checking the quality of the accommodation. This is obviously the case from our experience and thank you for that.

Overall then a wonderful time was had by all and we will definitely be travelling to southern India with Kerala Connections again, probably in 2011, when we would like to explore the eastern side from Chennai down to Madurai and possibly the southern tip of Kerala. Thank you once again for all your hard work, and care and attention in planning and arranging our perfect holiday. We would be grateful if you could also pass on our thanks and appreciation to the great team in India and all the people who helped to make it such a memorable time for us.
Karen, Andy and Ellie Zuntz
August 2009

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A fabulous holiday! Thank you so much. CGH Earth should be very proud of their staff - it really made each resort so much better having such friendly and caring people.
Kirrie Wallace
August 2009

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We had a WONDERFUL holiday and loved every moment - so thanks for putting it together for us. I though the itinerary was brilliant and worked very well. We really enjoyed everywhere we stayed, Olive Brook was charming - and especially loved our team on the houseboat. My mum and dad are thinking a bout a trip next year - so obviously I will put them in touch with you.
Ms G Charlesworth
April 2009

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Safely returned from a fantastic holiday in Kerala so I though that I'd write to say thanks for the organisation and work you put in. Everything went smoothly and as our son decided to stay on Mr Kumar sorted out accommodation for him. This 'on-the-hoof' arrangement was made with the minimum of fuss and no inconvenience to us - top marks to him. For us Brunton Boatyard and Windermere were the pick of the hotels. However, the accommodation and food were superb in all the hotels and all the staff we met were unfailingly helpful, cheerful and courteous. Thanks again.
Mr I Dodd
April 2009

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Mr Kumar was charming and made suggestions as little extra to add to our trip eg we witnessed a Hindu procession. Our driver, Shree, was wonderful. He was patient and good humoured all the time.
Mrs G Fine (booked through Responsible Travel)
March 2009

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The Leela, Kovalam was very good but a large hotel and rather impersonal. I would absolutely recommend the services of Kerala Connections. You provided a suburb service.
Mrs Simmons
March 2009

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Our holiday in Kerala was well planned and we enjoyed it. Thank you for arranging our trip at such short notice.
Mr and Mrs Metzner
March 2009

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All the accommodation was superb as were the general organisation, transfers and activities. Paradisa Plantation was quite outstanding in every respect and the Nimmy Paul cookery session was a real treat. We had a holiday with many 'highlights' and no 'low points'. Your selected itinerary was perfect - thank you.
Mr and Mrs Boulton
March 2009

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The booking procedures, organisation and documents supplied by you were excellent. We appreciated the use of the Bird book - thank you. We had a really enjoyable holiday. Our driver, Ramesh, was excellent. The trip enabled us to see and do many things - often quite different. Thank you.
Mrs Jean Coote
March 2009

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The whole holiday was superb. Our driver, Shibu, was excellent - he was with us for 8 days and never put a foot wrong. The cruise on the backwaters was quite lovely and the food outstanding. Coconut Lagoon was very good and the staff really good. Spice Village was outstanding, the staff could not have been better, particularly Gidish and Johnie. They really put themselves out for us. As you know we are keen on birds and thanks to the excellent guides we saw 130 species whilst we were on holiday in Kerala. Well done all round for arranging such a great trip. We may well go back again some day and we would definitely use your company.
Mr F Onslow
February 2009

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The friendliness, co-operation, positive attitude, cheerfulness and attention from everyone at Marari Beach Resort was the best we have ever experienced.
Mr and Mrs Byrne
February 2009

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A very good holiday. Everyone in Kerala tried to please and went out of their way to help. Our driver, Ramesh, was excellent, outstanding. We were very impressed with Kerala Connections organisation and documentation.
Mr and Mrs Bloom
February 2009

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We had a wonderful holiday in Kerala and thank you for all your efforts on our behalf. Overall this was one our our best holiday and everything went like clockwork, no doubt due to your excellent organisation. Kerala and the people were lovely and you couldn't wish for a better introduction to India.
Mr and Miss Hissey
February 2009

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We must say that we had a wonderful time in Kerala and all arrangements went perfectly. I can recommend the balance/mix of the trip which worked very well. Everyone we met was most helpful and caring. All drivers were most friendly and informative. You are aware of the driving techniques in India, so sufficient to say we survived! Thank you for a marvellous holiday, every step of the way was an adventure. I will of course recommend your services to anyone I encourage to try Kerala.
Steve Finch
February 2009

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Gary - this is to thank you very much indeed for organising such a successful holiday for all of us. I know it was extremely complex for you having to deal with such a diverse number of people each with different needs - and you managed it wonderfully well - all the connections worked perfectly. The places you found for us to stay were of the highest standard, and the drivers provided by Kerala Connections were extremely good and very helpful. I shall certainly recommend your
company to anyone I know wanting to travel to South India. We greatly enjoyed the whole expedition.
Jane Falloon
January 2009

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The local agent arranged everything flawlessly and smoothly. Kept in touch via the drivers. Shibu, our driver for 10 days was courteous, considerate and competent. The jeep safari at Munnar was too long. We had a really enjoyable holiday overall and would recommend Kerala Connections highly. Many thanks.
Howard and Karen Milsom
January 2009

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Gary - I would like to personally to thank you for all your efforts on our behalf. We had the most fantastic holiday - best ever and hope to return to Kerala before too long.
Alison Welton
January 2009

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Gary Tree went to a great deal of trouble advising me on hotels and locations and as a result we had a superb holiday. The staff at both our hotels (Koder House and Coconut Lagoon) went out of their way to be pleasant and helpful and were really appreciative of the fact that we were spending a week with them.
Clare Pugh
January 2009

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We thoroughly enjoyed all our stays and the standard was very high. Mr Kumar was most helpful, efficient and prompt at dealing with any request.
Mr and Mrs Goldstein
January 2009

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A wonderful holiday - we will definitely recommend you to our friends and will be using your services again when we return. Many, many thanks.
Mr and Mrs Tudor
January 2009

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I found that Kerala Connections were very efficient and never had to worry that the driver would not turn up. 10 out of 10 for both Kerala Connections and Mr Daniel.
Mrs Kemsley
January 2009

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Wonderful holiday, organisation excellent. No complaints. Mr Shibu, out divers was exceptional - reliable, polite and helpful and a lovely person who helped make our holiday so wonderful. Thank you.
Mr Lucas and Miss Hall
January 2009

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I just want to tell you on behalf of all four of us what a magnificent job you did on our itinerary. The hotels were all so different and great fun. The locations could not have been better. We all had the best holiday we have ever had. We were pleased that you suggested that we just stick to Kerala on this occasion. Your service was so personal and you were not thwarted by all our questions. Thank you so much. We would be happy to talk to potential Kerala Connections customers to tell them about the excellent service you provide.
Mr and Mrs Sint
January 2009

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An absolutely super holiday. Everything worked like clockwork and the guides were super. The driver was very good and a delightful person. The Taj Green Cove is beautiful.
Mr and Mrs Keys
January 2009

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We had a wonderful time and thought the people of Kerala are the most friendly we have met anywhere. We had a magical time and are grateful for all the organising. We are interested in doing a tour of North India and will talk to you about this.
Pat Stanley
January 2009

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We just wanted to say thank you to all your staff, both here and in India, who helped to organise such a fabulous trip. Everything was perfect and ran smoothly. I thought our trip was perfectly paced and gave a wonderful combination for people like us who like to sightsee but don't like to dash about madly. Thanks again for all your hand work which gave us such a wonderful holiday. I will be writing to the Vegetarian Society magazine about our trip and will include your website.
Liz Wyman
January 2009

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A truly wonderful holiday - we have now been twice with Kerala Connections and would go again!
Hilary Marks
January 2009

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Thank you for our final documents. We've also got our visas. I must say again that I think you provide a wonderful service and you are so efficient. I have never found such a good travel company.
Julia Barr
Taking holiday in January 2009

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