Monday, January 16, 2017


Below is feedback from our customers. If you would like to add your own feedback about a Kerala Connections holiday - scroll down to the bottom of the relevant year and click on COMMENTS. Our ON-LINE QUESTIONNAIRE can be found at the top of our home page.
Scores are 1 - 5 with 5 being the top score.

We had an excellent holiday to Mumbai and Kerala and thanks to you for organising it.  Mumbai we found very interesting and walked to most places even at night and never felt uneasy or threatened.  We enjoyed Cochin – Malabar House is a nice hotel.  We were really impressed by Dewalokam.  Your choice of houseboat operator is good – we saw some inferior boats.  On the flight back we discussed our holiday and thought that we would struggle to imagine any of our friends and relatives on this holiday – but we like challenges.  If however, we do hear of anyone thinking of holidaying in Kerala/India we would recommend you without hesitation. 
Peter Fletcher
Peter and Ruth took local rickshaws, walked and ate in local restaurants – and it was these experiences that gave them the ‘challenges’ that they mention. 
Wanted to tell you how much we enjoyed our holiday, it was seamlessly organised and our driver (Siji) was a star.  We have travelled with you before - and it was another great success for Kerala Connections.  The friends we went with had never been that far - and were slightly aprehensive.  But they too loved their holiday.
Joanna Moxham

We had an absolutely amazing holiday - everything was perfect.  Every day as a massive adventure.  The drivers were so knowledgeable.  The whole holiday was totally fabulous - I can't thank you enough. 

Helen Ellis

All arrangements went according to plan.  Jerry rang and spoke to us to ensure all was well.  The houseboat was superb and the crew looked after us extremely well.  Dewalokam is a wonderful retreat, what an experience – I would recommend to anyone. 
We loved our holiday and are already telling friends about your services.
Mr and Mrs Hutchinson

We wanted a "responsible" travel agent who cares about the places and environment.  When researching on the web, your company had one of the best reviews and also allowed us the flexibility of designing our own trip with friendly good advice and help from Gary (thanks Gary).
Kerry Hughes (Australia)

Thank you once again for organising a wonderful holiday for us. We got home on Monday night. We were delighted to meet Anil's lovely family and to be invited by Daniel and Liz to lunch. I shall be sending you my usual feedback when I get a few free hours.  
Leela Grant

Now safely back in freezing London after yet another wonderful trip.

Hampi Boulders - what a fabulous place, and the most concerned and helpful owners/management. On the first night I managed to fall off the pathway on our way to dinner and badly twisted my foot. The next day I couldn't walk at all so had to forego our first day's sightseeing, infuriatingly. The management and owner were full of concern that evening and arranged for me to be seen by one of their friends who was a doctor. We were then sent off to hospital the next morning on his instructions for x-rays. This was all fascinating and made up for the loss of temple-viewing by giving us a real insight into Indian life. Fortunately, the foot was not broken, only badly sprained, so I was strapped up, given some tablets and sent on my way. All for the princely sum of about £8.

The Serai was undeniably luxurious, however, we found the place a bit soulless.  I guess it appeals to a certain type but it wasn't really for us, albeit a perfect stopping point between Hampi and Kannur. The best bit were the two nearby temples at Belur and Halebid. Individually they were far more impressive than anything we saw at Hampi - it real must-see for any temple fans among your clientele.

On to Chera Rocks, which, as ever, is always a joy and really makes our trips to India. Nivedh, Ali and everyone there, as usual, went out of their way to help us enjoy our time there; they really have become friends now after our fourth visit. Can't wait to get back there as soon as humanly possible!

A special mention for Shibu: just the best driver ever. We always feel totally safe with him and thoroughly enjoy his company. Laughs are always had and interesting things and wildlife are pointed out with knowledge and personality. He is worth every penny and we very much look forward to seeing him next year. Please pass on this praise and our thanks to Daniel.

That's it for now, with our thanks to you for yet another brilliant holiday.

Lucinda Martin

Thanks, that's great.  Extremely impressed with the speed and helpfulness of response (again!).  If this is any reflection on our holiday we are going to have a fantastic time, can't wait!  
Laura Luckhurst   Departing shortly

This was a terrific trip.  We congratulate Kerala Connections on choices of locations and perfect organisation.  Well done.  
Mr and Mrs Hughes

We acknowledge the very thorough preparation you put in to your itineraries and the efficiency of your administration.  Very many thanks for all your help.  
Jo Taylor

Malcolm and I thoroughly enjoyed our holiday, and we recommended your company to several guests that we met at Coconut Lagoon resort. Speaking of which, we cannot speak highly enough of this place, in particular the reception area manageress, nothing was too much trouble - even arranging excursions to an annual religious festival and allowing a member of staff to accompany us.

Ironically, one of our highlights was a strike day, we hired a tuk tuk, there was no traffic, and we spent about three hours really absorbing the atmosphere of Cochin.

Thank you for all of your help, it was much appreciated.  
Sue Cashmore

What a "hot" business you run, and what a great team you have!!!   Three working days from start to finish to fix a wonderful fortnight in Kerala. Flights, accommodation, transfers, visas - the lot - for a holiday where we asked for your ideas less than a month before our hoped-for date of departure....... Very impressive!  Kind regards and thanks to all at Kerala Connections!  
John Davies

This was a terrific trip.  Everything worked like clockwork – the agent and drivers were all brilliant.  We congratulate Kerala Connections on choices of locations and perfect organisation.  Well done!  Mr and Mr Hughes


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