Another very good trip. Staying in really nice homestays is difficult to beat.
We had a wonderful time. Your booklet with information on each place we stayed was great and the tipping information was invaluable. The agent was very helpful and pleasant. Anil, our driver, was brilliant. He loved the time we spent wandering around hills looking for grandparents bungalows, armed only with a photo or a birth certificate! He was thrilled to see himself in the newspaper when we were interviewed in Munnar having found the church Mark's grandparents were married in.
Ramesh (our driver) - was brilliant! Extremely helpful and courteous was on hand when we need him and kept in contact throughout. Palm Tree Heritage was fabulous. The restaurant was more expensive than others, but food was exceptional and location was perfect - quiet and away from the main strip. The owner (Bebu) works tirelessly to please. Thanks again for all your help with the booking – a truly professional service.
Hi Gary We arrived back from our wonderful trip to India on Sunday and, although I will complete the questionnaire, I feel I should email with a bit more feedback and, most of all, to thank you for planning and making possible such a fantastic tour. The itinerary was brilliant, everything worked perfectly, and every single day was packed with interest. It’s hard to pick out the highlights, but we'd like in particular to mention the following: Gitanjali Farm was a great start to our holiday, so relaxing and welcoming, and delicious food. Orange County was excellent in every way. Fringe Ford is an amazing place - we loved waking up in the middle of the forest and listening to the birds. We loved the houseboat - a great way to relax at the end of the holiday, and much better than sitting on a beach (we thought). Finally, and most important of all, we would like to tell you how much we appreciated our driver, Sanjeevan. At the beginning of our trip he said that his aim was to treat his customers as if they were his own family. This wasn't just words - he did exactly that. We could not have been looked after better. His driving was excellent - we never felt even slightly nervous, and whatever happened he remained calm and cheerful, We enjoyed his explanations of local customs, politics, agriculture and so on - and his five minute condensed version of the Ramayana! We feel very lucky to have had his knowledge and his pleasant company for the three weeks - it made such a difference to our holiday.
Jess was brilliant - prompt, safe and full of interesting and information. Nothing was too much trouble. Thank you for your help. Having a reliable driver added to our holiday enjoyment.
I just want to thank you for organising seamlessly a wonderful holiday. All the places we stayed at were lovely. Bennett was great fun, informative and could'nt have been a better driver.
At last I have a moment to sit down and send you a line to tell you about our lovely holiday in Kerala. Every time we arrived at our new destination we said 'How do you think Diana knew that this is perfect for us?!' so you see we were very satisfied. Biju drove very carefully with consideration for us all the time. Our first stop at Tapovan was a glorious situation with very comfortable sleeping accommodation and in the middle of a rubber plantation. Any visitor from the UK would be very happy here. We were looked after by the charming Manager/Owner who described how rubber was extracted from the trees and took endless trouble to make sure we had plenty of meals. Bird Watching was a delight - Simon was delighted with the new species he saw. Our next stop was at the Paradisa Plantation and the long ride was well worth it. The food and service here was particularly good and the people charming. We met the owner on the second day who impressed us. I think you know him, Diana? . We would have liked longer in the reserve as there were many interesting birds and a few animals to see. Again we had a very good guide. We then drove to Alleppey to the house boat and spent two days on it with three charming crew. I had already been on one on another holiday you had arranged, but for Simon it was his first time and he was delighted. Being delivered to the jetty of Coconut Lagoon was exciting and our two days there were wonderful. The amenities were perfect and again we made us of the guides. I had a marvellous massage too. We arrived at Teak House eventually as it is fairly remotely located and were made very welcome by the Elias family. The accommodation was spacious and comfortable and Sunil took us out bird watching to marshland where the birds were plentiful in the evening. He shared his photography passion with us and we were so interested to know more about Indian life. All in all it was a wonderful worry free holiday with everybody arriving on time and Mr Kumar keeping in touch. Please thank him.
Driver Anil - great to be met by a friendly face! Anil is such a careful and considerate driver and with a good sense of humour. Orange County, Coorg – very comfortable, welcoming, friendly, clean, good eco policy. This chain is excellent. Tranquil, Wayanad – wonderful to be back here – great hospitality from family and staff, who welcomed us back like old friends. Orange County, Kabini - here, too, we were welcomed back and conversations were picked up from 2 years ago – that’s a really good sign. Golden Chariot Train - this was the perfect way to see the wonderful ancient sites of Karnataka that we had long wanted to visit. The train was not as luxurious as The Maharajas’ Express but was as comfortable. Staff, food, hospitality, organisation were excellent. Fantastic holiday except for the appalling hotel in Goa.
Filling in the questionnaire does not seem adequate for our wonderful holiday. It really did go swimmingly! Mr. Kumar the local agent was very helpful, any slight problems or change of plans and he acted immediately, even when I left my camera charger (despite a sweep of the room) at Coconut Lagoon. It appeared at Teak House.
Everything ran like clockwork. All accommodation was overall very good to excellent and certainly lived up to expectations. Fringe Ford was the highlight of the trip. We thoroughly enjoyed all the places we went to, especially the Backwaters and Wayanad. Our least favourite was Munnar which felt very busy and quite commercialised.
The travel documents are very comprehensive – everything is absolutely crystal clear.
We received your info yesterday and after a quick look at it all, it would appear to leave no stone unturned!
Gary - thank you soooo much for organising it! We are literally in our element - it is paradise here.We couldn't have wished for a better place. We just wished we had booked the whole 5 days with you. I will recommend you to people though as honestly we are so happy.
Your documentation is outstandingly good. The Tour Information booklet particularly – we have never had such a thing from another tour operator. All very impressive and much appreciated.
David and Mary Hall
Our trip would not have been the same without Bennet Joy (our driver). Not only was he a cautious driver, he was always looking out for us. He was always willing to stop if we wanted to take a picture, have a coconut or coffee and knew where all the clean WCs were. Bennet was friendly, funny, knowledgeable and very professional. Having him with us for 2.5 weeks was a true pleasure. It made the trip that much more special.
Mr/s Hanna and Mr/s Dowell, Canada
Dewalokam was the perfect place to re-orientate myself after a long journey. Jose and Sinta were wonderful hosts. I enjoyed the yoga and wonderful massages. Thank you so much for organising such an interesting trip for me - I have given your name to many of those I encountered who asked me how I managed to find out about homestays. A big thank you to everyone who looked after me - I felt really safe at all times but not unadventurous!
Susan Jonas Susan travelled on her own (having previously accompanied her husband on a Kerala Connections holiday) before attending a WI conference in Chennai.
The local driver was knowledgeable and well organised. The travel and hotels went without a hitch.
All in all a very good holiday. We thought Hampi was magical and Badami quite amazing. Our comments are really for your information and not complaints. Overall score - 5 (out of 5).
All our venues (and driver) spoke very highly of Kerala Connections and its UK based staff. Compliments indeed. Many thanks to you all for a great holiday.
Just to let you know that we got back safely last night from a truly amazing holiday with Kerala Connections. The whole trip was fantastic, you did a great job with our itinerary, which was busy throughout but left us with some great days for relaxing too. There were so many highlights, too many to mention them all but for me I think I would say Dewalokam, the views across the tea plantations, the early morning trekking in Periyar and the peacefulness of Coconut Lagoon and the houseboat were certainly among mine. It was such an experience to share with our kids.